Standup Zone Forum

Stand Up Paddle => SUP General => Topic started by: Admin on June 04, 2020, 04:25:55 AM

Title: Image upload
Post by: Admin on June 04, 2020, 04:25:55 AM
Hi guys,

For those who had reported issues with image upload that should now be corrected.  Thanks and please let me know if you see other problems.
Title: Re: Image upload
Post by: PonoBill on June 04, 2020, 08:34:33 AM
I still can't see posted photos in Firefox. Chrome works. Non-posted photos work fine. The posted photos show as an empty box.
Title: Re: Image upload
Post by: Admin on June 04, 2020, 08:58:59 AM
testing
Title: Re: Image upload
Post by: Admin on June 04, 2020, 09:00:34 AM
I can't recreate that.  Are you able to see the screenshot above in Firebox?
Title: Re: Image upload
Post by: Night Wing on June 04, 2020, 09:17:41 AM
I can see photos or avatars using my preferred browser, 64 bit linux Pale Moon 28.9.3 running in 64 bit Linux Mint 19.3 (Tricia) Xfce.
Title: Re: Image upload
Post by: PonoBill on June 04, 2020, 09:32:55 AM
I can see the screenshot just fine. But this is what your post in Super Good Day looks like:

(https://www.ponostyle.com/wp-content/uploads/2018/11/Screen-Shot-2020-06-04-at-9.22.02-AM-2.png)


It might be vigilink hosing it. Looking at the page error messages I see this:
Script from “https://api.viglink.com/api/sync.js?key=35bb2ca0881b6001bd5a0fda8c29d244” was blocked because of a disallowed MIME type (“image/gif”). topic,36071.15.html
Title: Re: Image upload
Post by: Admin on June 04, 2020, 09:41:26 AM
Hmmm,

That is working on my end.  What is your Firefox version?

Help>About
Title: Re: Image upload
Post by: PonoBill on June 04, 2020, 09:48:32 AM
If no one else is reporting the problem it might be one of my extensions. I play with this later but right now the wind is blowing asnf the event center looks prime. Over and out.

I'm humming the Optimistic Forecast dot com theme song.

Okay, I turned off Facebook Container and the images showed up. Like Rosanne Rosannadana would say "never mind".
Title: Re: Image upload
Post by: burchas on June 05, 2020, 03:10:34 PM
Issues with images upload persist. Tried to upload a 44kb image getting this:

"An Error Has Occurred!
Your attachment couldn't be saved. This might happen because it took too long to upload or the file is bigger than the server will allow.

Please consult your server administrator for more information."

Tried few images on 2 different browsers to no avail. Thoughts?
Title: Re: Image upload
Post by: Admin on June 05, 2020, 03:29:09 PM
OK, looking into it.  Thanks!
Title: Re: Image upload
Post by: liv2surf on June 05, 2020, 05:29:45 PM
How does one upload an image?
Title: Re: Image upload
Post by: Phils on June 06, 2020, 02:06:29 AM
I am also having trouble uploading images.  I am using Windows and Firefox

I type my message text, then hit the "Attachments and other options" below the text box, select an image on my computer and hit "Post".  I get an error message saying attachment could not be uploaded.  The image size is about 100kb. 

Looks like there is also an option to place image inline via the little graphic above the text box but I don't know what to do after I get the " img/img" in place.

Title: Re: Image upload
Post by: Admin on June 06, 2020, 02:16:28 AM
I am also having trouble uploading images.  I am using Windows and Firefox

I type my message text, then hit the "Attachments and other options" below the text box, select an image on my computer and hit "Post".  I get an error message saying attachment could not be uploaded.  The image size is about 100kb. 

Looks like there is also an option to place image inline via the little graphic above the text box but I don't know what to do after I get the " img/img" in place.

Thanks Phils,

We had come up with a solution that fixed this issue but was breaking other things.  I am working on an alternate way to get this corrected.
Title: Re: Image upload
Post by: jrandy on June 06, 2020, 06:49:46 AM
Similar issue here, struggling to load 200-500 kB pictures to a thread. Thought it was because the thread was old but same error message as Phils below. Win10 and latest Firefox.

Thanks for the efforts troubleshooting this, we all appreciate it!
Title: Re: Image upload
Post by: PonoBill on June 06, 2020, 09:09:08 AM
To directly answer your question Phils, the "img][/img" feature requires that you paste the address of your image between the bracketed keywords assuming it's stored somewhere else, like "img]https://www.somewebsite.com/someimage.jpg[/img" I lopped of the leading and trailing brackets to keep the software from trying to find the image. That used to be an easy way to post images, but now the images must be on an encrypted page to limit the games hackers can play (note the https: vs. http:) which means some places you might have stored images will no longer work. Sometimes I post images to Facebook and then copy the location and post it here. It's messy but it works--sort of. As mentioned above that created an issue for me when I used Firefoxes "facebook container" extension to block facebook from tracking my browsing. Ain't technology swell.

I really shouldn't comment on how to do things here, I don't know any more about the forum software Admin is using than anyone else. I just keep prodding at things until they work. Or I break them completely.
Title: Re: Image upload
Post by: Admin on June 06, 2020, 10:20:03 AM
I really shouldn't comment on how to do things here, I don't know any more about the forum software Admin is using than anyone else. I just keep prodding at things until they work. Or I break them completely.

That was great, Bill.  I had missed that part of Phil's question and yes, linking images should still work just fine.  It is only our uploader that is giving us problems.
Title: Re: Image upload
Post by: Admin on June 10, 2020, 07:38:00 AM
Hi Guys,

The image uploader should now be fixed.  Please test it and let me know. 
Title: Re: Image upload
Post by: Night Wing on June 10, 2020, 01:38:59 PM
The image loader is not working for me. The size of the jpg picture is 400x700 pixels. I get an error prompt saying the server is taking too long and/or the file is too large.
Title: Re: Image upload
Post by: burchas on June 10, 2020, 03:08:03 PM
Not working for me. 35kb file. same error.
Title: Re: Image upload
Post by: Admin on June 11, 2020, 02:24:02 AM
Thanks guys,

This looks to be a server setting that we are correcting but it is then reverting to the problem state.  Not sure why it is reverting yet.  Back at it.
Title: Re: Image upload
Post by: Wetstuff on June 12, 2020, 11:28:58 AM
Randy,  I just got a new Switch wing and was not able to get anything up - I even discarded the photos - Nada.

Jim
Title: Re: Image upload
Post by: Admin on June 12, 2020, 12:14:26 PM
Randy,  I just got a new Switch wing and was not able to get anything up - I even discarded the photos - Nada.

Jim

Please send me the image to admin@standupozone.com.  I will get it posted for you while I work this out.
Title: Re: Image upload
Post by: Wetstuff on June 12, 2020, 01:02:49 PM
Thanks, Boss..
Title: Re: Image upload
Post by: Wetstuff on June 12, 2020, 01:20:59 PM
....aaaah.  I got a 404

Error Icon
Address not found
Your message wasn't delivered to admin@standupozone.com because the domain standupozone.com couldn't be found. Check for typos or unnecessary spaces and try again.

Ah, maybe it is not 'upozone'...   Try again.   Jim
Title: Re: Image upload
Post by: burchas on June 12, 2020, 04:00:43 PM
.Ah, maybe it is not 'upozone'...   Try again.   Jim

Just drop the "o" before the zone. while ozone is a good thing, it does not belong here :D
Title: Re: Image upload
Post by: Admin on June 13, 2020, 08:07:57 AM
Hi Guys,

This was driving me nuts but it should be fixed now.  Please test and let me know.

Thanks!
Title: Re: Image upload
Post by: Night Wing on June 13, 2020, 08:19:45 AM
The is a test image. Rollover Pass "before" the state of Texas filled it in. And the test image is a success. Click on the image and it will enlarge.
Title: Re: Image upload
Post by: jrandy on June 14, 2020, 07:19:18 AM
Tried loading 3 JPEG's, 300-500 kB each this morning, no dice.
Firefox 77.0.1 (64-bit) and Win10


Your attachment couldn't be saved. This might happen because it took too long to upload or the file is bigger than the server will allow.

Please consult your server administrator for more information.
Title: Re: Image upload
Post by: surfercook on June 14, 2020, 07:27:49 AM
My attempt to upload a 700KB TallDude image yesterday failed but the workaround was successful. Copy image location on web if available and insert in between the "Insert Image" code. Like this one I did of my first day back in the surf exactly 7 months after my shoulder replacement! 
 

(https://scontent-iad3-1.xx.fbcdn.net/v/t1.0-9/103152873_10158669664222682_5323292942492670264_o.jpg?_nc_cat=102&_nc_sid=730e14&_nc_ohc=E7gJmncZG3QAX-zkPGX&_nc_ht=scontent-iad3-1.xx&oh=2a50fe2504de96eeb03f013e4b504fbd&oe=5F0B5C3F)
Title: Re: Image upload
Post by: Admin on June 14, 2020, 08:14:16 AM
Frustration!!!

I have a few more eyes on this now.  Hopefully someone else will see what is causing this to revert.

Thanks of your patience.
Title: Re: Image upload
Post by: Admin on June 14, 2020, 08:32:09 AM
OK, this should be working again and you should be able to upload now.  We are looking for whatever is changing this setting. 
Title: Re: Image upload
Post by: Night Wing on June 14, 2020, 08:53:12 AM
This is another test image.

My daily operating system is 64 bit Linux Mint distro in the Xfce desktop environment. I keep all of my pictures in my Pictures Folder which is stored in my Thunar File Manager.

My daily browser I use is 64 bit linux Pale Moon which is currently version (28.10.0). The picture for my test image is a PSH Gun. Once the picture is shown, left click on it to make it larger and easier to see.
Title: Re: Image upload
Post by: TallDude on June 14, 2020, 09:39:47 AM
Let's give it a try.. This was from last week.
Title: Re: Image upload
Post by: jrandy on June 14, 2020, 10:02:11 AM
Working for me now too, thanks Admin.
Pics uploaded to my thread in the 'Shack:
https://www.standupzone.com/forum/index.php?topic=33056.msg416482#msg416482 (https://www.standupzone.com/forum/index.php?topic=33056.msg416482#msg416482)
Title: Re: Image upload
Post by: deepmud on June 14, 2020, 04:55:23 PM
Trouble again?
Title: Re: Image upload
Post by: Admin on June 14, 2020, 05:43:23 PM
Trouble again?

Afraid so,

Retarting PHP-FPM is getting temporarily fixing the issue but we are missing what is blowing it up each time.  More searching...
Title: Re: Image upload
Post by: Admin on June 15, 2020, 06:00:04 AM
OK, Were back.  One more error removed that will hopefully resolve this.  Let's see if we got it.
Title: Re: Image upload
Post by: Night Wing on June 15, 2020, 02:34:06 PM
I tried to upload a picture (900 pixels) and it did not work this time. So it looks like there is still a problem somewhere.
Title: Re: Image upload
Post by: TallDude on June 15, 2020, 03:31:06 PM
Yep... No bueno  :(  600K problema
Title: Re: Image upload
Post by: PonoBill on June 15, 2020, 10:51:07 PM
What version of PHP are you using? My ponostyle site is running 7.0.29 which worked well for a long time, but now is giving me fits with images. 7.3 is the current version.
Title: Re: Image upload
Post by: surfercook on June 16, 2020, 07:41:21 AM
Test Image!
Title: Re: Image upload
Post by: TallDude on June 16, 2020, 08:33:21 AM
Test 3    - playing with my new camera :)
Title: Re: Image upload
Post by: Night Wing on June 16, 2020, 10:34:21 AM
My test image.

Click on the image shown and it will enlarge.
Title: Re: Image upload
Post by: deepmud on June 16, 2020, 11:22:08 PM
3 attempts to upload a 48k resulted in - nothing - not even "you failed" :D

Attempted to "modify" this "above" successful post, by adding/uploading the 48k image - failed! Noth even the text that went with it. Load image- no go. Just text - sure - that works. Modify - only if you modify/add text.
Title: Re: Image upload
Post by: obxDave on June 17, 2020, 12:41:22 AM
Yep, I haven’t succeeded uploading anything for the last day or so....
Title: Re: Image upload
Post by: Admin on June 17, 2020, 12:45:54 AM
Yup, it is down again.  Our hosting team is working on it.  Thanks for the reports.
Title: Re: Image upload
Post by: Admin on June 21, 2020, 02:12:02 AM
We made a change yesterday that still is holding for me after 12 hours.  Is there hope?

Let me know if the issue returns.

Thanks!
Title: Re: Image upload
Post by: Night Wing on June 21, 2020, 03:29:55 AM
Another test image. Looks like it is working (for now).
Title: Re: Image upload
Post by: Admin on June 22, 2020, 12:58:32 AM
Well, we have made it 36 hours.  Looks like our PHP handler was the issue.  I am hoping that this does not return but if it does please let me know.

Thanks for your patience!
Title: Re: Image upload
Post by: mrbig on June 25, 2020, 10:31:43 AM
Timeout every attempt. To upload a pic from my gallery on my Android phone. My bank robber pic will remain a mystery.
Title: Re: Image upload
Post by: mrbig on June 25, 2020, 10:42:21 AM
My bad. Solved.
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